PRIVACY POLICY
- IDENTIFICATION AND CONTACT INFORMATION
- INFORMATION
By accepting this Privacy Policy, the user (hereinafter, the "User") is informed that the personal data provided through the website (hereinafter, the "Website"), as well as the data derived from his/her browsing and any other data that the User may provide in the future on the Website, will be processed by THE COMPANY the data controller for the purposes indicated in this Privacy Policy.
Users should carefully read this Privacy Policy, which has been drafted in a clear and simple manner.
This Website may include links to other services or “third-parties” such can be plug-ins and applications. By clicking on those links or being redirected to those other websites Users acknowledge that the Website may require them to share personal information with them in order to provide any service, i.e. turn Rewards into gift cards. THE COMPANY cannot control these third parties websites and is not responsible for their privacy policies. We encourage all of our Users to read those third party website’s Privacy Policies carefully when redirected to them.
- OBLIGATION TO PROVIDE DATA
The data requested on the Website forms are, in general, mandatory in order to comply with the purposes for which they are being collected, unless otherwise specified in the required field.
Therefore, if the User does not provide them or does not provide them correctly, the User’s requests may not be met.
- ORIGIN OF THE DATA
The data processed by THE COMPANY for the purposes listed in the following section are obtained from the User, either directly or from his/her use of the Website.
- FOR WHAT PURPOSES WILL THE COMPANY PROCESS USER DATA?
THE COMPANY will process the User's data for the following specific purposes:
- Management of the contractual relationship with the User : The provision of the services and functionalities offered by the Website, including the management of the registration and use of the Website, earning and redeeming rewards, as well as the sending of transactional communications.
- Sending of commercial communications : Sending of marketing communications with the authorization of the User at the email associated with your account, including newsletters and promotions.
- Sharing your personal data with companies from the same business group so they may send you commercial communications : With the User’s consent, sharing his or her personal data (identification and contact details) with companies from Kimia Group for them to send the User commercial communications. These companies are: GLOBAL ACTIVO SOLUCIONES S.L., TARKIN STUDIOS S.L., TIDART INTERNET SERVICES S.L., BIDDEO MEDIA SOLUTIONS S.L., PERFORMANCE TRAFFIC SOLUTIONS S.L., ERSO LABS S.L., BIDEX MEDIA SAAS S.L., FDX MEDIA SAAS S.L., JUSTNET MEDIA SERVICES S.L., AXTION MEDIA SERVICES S.L. and ANALYTICAE DATA MINING S.L.
- To provide answers to the issues raised by the User through the contact channels provided: to manage, process and provide support for the requests, applications, incidents, complaints, or queries made by the User through the different communication channels made available.
- Preparation of reports, statistics, and internal analysis to improve the Website's services: to analyze, manage and prepare internal reports and statistics on User behavior in order to implement improvements to the Website, using aggregated information.
- Optimization of services and detection of errors and problems: to improve and optimize our services, as well as to detect Website errors and technical problems.
- Fraud prevention: To validate the User’s phone number and verification purposes.
- To comply with legally established obligations : When the processing is necessary to comply with a legal obligation derived from regulations that may be applicable (tax regulations, for example).
- WHAT USER DATA WILL THE COMPANY PROCESS?
Throughout the use of the Website, the following personal data may be processed:
- Management of the contractual relationship with the User:
- Identifying data: first name, last name, country of residence, mobile phone number, date of birth, genre, driver’s license, state ID, passport, passport card, permanent resident card, non-citizen travel document, visa, or similar identifier.
- Contact details: e-mail address and mobile phone number.
- Data obtained through User-generated content: account balance, Rewards earned, and Rewards redeemed.
- Transaction Data: method of payment such as the pay-out, Rewards withdrawals, redemption method or gift cards paid to you for being an active User on our Website.
- Other data: IP address, login data, device ID/operating system/Platform, time zone, browser type, plugin and versions and version, User’s behavior on the Website.
- Sending of commercial communications:
- Sharing your personal data with companies from the same business group so they may send you commercial communications:
- Identifying data: country of residence.
- Contact details: e-mail address and mobile phone number.
- To provide answers to the issues raised by the User through the contact channels provided:
- Contact details: e-mail address.
- Other data: any data that may be provided by the User in relation to the query or request made.
- Production of internal reports, statistics, and analysis to improve the Website's services:
- Aggregate User Information.
- Navigation data on the Website: IP, User’s behavior on the Website.
- Optimization of services and detection of errors and problems in the Website:
- Contact details: e-mail.
- Navigation data on the Website: IP, User’s behavior on the Website.
- Data obtained through User-generated content: comments and ratings.
- Fraud prevention:
- To comply with legally established obligations: any data processed by THE COMPANY that may be required.
If the User provides data of third parties, he/she declares that he/she has their consent and/or sufficient legitimacy and undertakes to provide them with the information contained in the Privacy Policy, exempting THE COMPANY from any liability in this regard. However, THE COMPANY may carry out the appropriate verifications to check User’s identity, adopting the corresponding due diligence measures, in accordance with data protection regulations.
- WHAT IS THE LEGAL BASIS OF THE PROCESSING OF USER DATA BY THE COMPANY?
THE COMPANY processes the User's data in accordance with the following legal bases:
- Management of the contractual relationship with the User: the processing of data derived from this purpose will be based on the fulfillment of the contractual relationship.
- Sending of commercial communications: the processing of data for this purpose will be carried out on the basis of the User'sconsent, granted in sign-up form which may be freely revoked at any time in User’s profile settings.
- Sharing your personal data with companies from the same business group so they may send you commercial communications: the processing of data for this purpose will be carried out on the basis of the User's consentt, granted in sign-up form which may be freely revoked at any time in User’s profile settings.
- To provide answers to the issues raised by the User through the contact channels provided: the processing of data derived from this purpose is the legitimate interest of THE COMPANY of providing an adequate service to the User and answering any queries he or she may have.
- Preparation of reports, statistics, and internal analysis to improve the Website 's services: all processing derived from this purpose will be based on the legitimate interest of analyzing the Website and determining potential upgrades.
- Optimization of services and detection of errors and problems of the Website: all processing derived from this purpose will be based on the legitimate interest of analyzing the Website and determining potential upgrades.
- Fraud prevention: The processing is based on THE COMPANY’s legitimate interest to prevent fraudulent activities on the Website.
- To comply with legally established obligations: All processing derived from this purpose will be based on compliance with a legal obligation.
- RETENTION OF DATA
The User's personal data will be kept by THE COMPANY for the following periods:
- Data provided for the management of the contractual relationship with the User: the data provided to manage, process, formalize and fulfill the contractual relationship will be kept while the User is registered on the Website or until he/she requests the erasure of his/her data, and, once the User eliminates his/her account, for the period of limitation of the legal actions that may arise from it.
- Sending commercial communications: personal data will be kept for this purpose until the User revokes their consent.
- Sharing your personal data with companies from the same business group so they may send you commercial communications: personal data will be kept for this purpose until the User revokes their consent.
- To provide answers to the issues raised by the User through the contact channels provided: the data will be kept for the period necessary to process and respond to your request and, once this period is over, for the period of limitation of the legal actions derived.
- Preparation of reports, statistics, and internal analysis to improve the Website's services: the information will be used in aggregate form for the preparation of reports, statistics, and analysis, during the period necessary to process and prepare the aforementioned reports, statistics and/or analysis, and, once this period has expired, during the period of limitation of the legal actions derived from the aforementioned request.
- Data used for the optimization of the services and detection of errors and problems of the Website: the data used for this purpose will be kept for the period necessary to process and develop the optimization and error detection work and, once this work has been carried out, for the period of limitation of any legal actions that may arise.
- Fraud prevention: the data used for this purpose will be kept for the period necessary to carry out the verification, and afterwards, for the period of limitation of any legal actions that may arise.
- To comply with the legally established obligations: the data provided to comply with the obligations arising from the services offered by THE COMPANY will be kept for the legally established periods.
- WITH WHICH RECIPIENTS WILL THE USER'S DATA BE SHARED?
All personal data provided by the User through the Website may be communicated to:
- Other users acting as referrers of the User, and only in relation to calculating bonuses deriving from the User’s earnings. This may be done based on the contractual relationship with the User.
- Third parties in order to cash out the money generated using the Website, such as Tremendous, Amazon, based on the contractual relationship with the User.
- Public Administrations, in the cases provided for in the law, based on compliance with a legal obligation.
- Courts and tribunals, in the cases provided for by law, based on compliance with a legal obligation.
- Phone number validation and verification services such as Twilio
- Companies of Kimia Group, with the User’s consent. These companies are: GLOBAL ACTIVO SOLUCIONES S.L., TARKIN STUDIOS S.L., TIDART INTERNET SERVICES S.L., BIDDEO MEDIA SOLUTIONS S.L., PERFORMANCE TRAFFIC SOLUTIONS S.L., ERSO LABS S.L., BIDEX MEDIA SAAS S.L., FDX MEDIA SAAS S.L., JUSTNET MEDIA SERVICES S.L., AXTION MEDIA SERVICES S.L. and ANALYTICAE DATA MINING S.L.
In addition, THE COMPANY will collaborate with third-party service providers who may have access to your personal data and will process User data on behalf of THE COMPANY in order to provide services.These third-party suppliers carry out their activities, by way of example and without limitation, in the following sectors of activity: legal advice, marketing suppliers and technological and computing services.
We inform you that your data may be processed outside your jurisdiction. In any case, THE COMPANY guarantees that the data will be processed in jurisdictions that guarantee an adequate level of security for your personal data, and that, if necessary, it will adopt additional guarantees for this purpose.
- USER RESPONSIBILITY
The User guarantees that the data provided to THE COMPANY is true, accurate, complete, and up to date. To this effect, the User is responsible for the veracity of all the data provided and will keep the information provided suitably updated, so that it corresponds to their real situation.
Likewise, he/she guarantees that he/she has informed the third parties of whom he/she provides his/her data, if he/she does so, of the aspects contained in this document. Likewise, you guarantee that you have obtained their authorization to provide their data to THE COMPANY for the aforementioned purposes.
In any case, THE COMPANY is an intermediary, so the User shall be liable for any false or inaccurate information provided through the Website and for any damages, direct or indirect, that this may cause to THE COMPANY or third parties, as well as for any possible civil or criminal liability that may arise from the activity of users on the Website.
- EXERCISE OF RIGHTS
As the owner of the data, the User has the right to know and access their personal data, the right to know how we process their personal data, to request the deletion of their personal data, to request the rectification or correction of their personal data, to opt out of the transfer of their personal data for third party advertising purposes, and to not be denied goods or services for exercising these rights. To exercise your rights, you may send a request to THE COMPANY, at the e-mail address or postal address indicated in the heading of this Privacy Policy, at any time and free of charge.
- SECURITY MEASURES
THE COMPANY will process the User's data at all times maintaining confidentiality and will, in accordance with the provisions of the applicable regulations, adopt appropriate technical and organizational measures to ensure the security of the data and prevent its alteration, loss, unauthorized access. The measures will be defined taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk for the rights and freedoms of natural persons.
- CHILDREN’S PRIVACY
Our Website is not directed to or meant to be attractive to people under 18 and we do not knowingly collect information from individuals under the age of 18. You must be at least 18 years old to use the Website. If you are a parent or legal guardian and think your child under 18 has given us information, you can email us at [email protected]. You can also write to us at the address listed at the top of this Privacy Policy.
- CHANGES
THE COMPANY reserves the right to revise its Privacy Policy from time to time. For this reason, we ask the User to regularly check this privacy statement for the most recent version of THE COMPANY’s Privacy Policy. If we make any material changes to this Privacy Policy, we’ll notify you of these changes, for example by posting them on the Website or providing email or other notice, and we’ll update the “Last Updated” date at the bottom of the Privacy Policy to indicate when those changes will become effective.
- ACCEPTANCE
The User declares to have been informed of the conditions on personal data protection, accepting the content of this Privacy Policy.
Last updated: July 2024